Frequently Asked Questions
What entitlements do you provide?
We provide all available entitlements to every customer. If you’re here for Fortnite, you’re in the right place! Below is a list of all the entitlements we support out of the box.
I recently made a purchase, and it’s been 72 hours without receiving an email.
This means that Apple is taking longer to process your device, which is beyond our control. You will receive an email eventually, so please be patient. If it has been more than 4 days, we recommend creating a support ticket, and we will investigate the issue for you.
My dashboard indicates that my device has been blacklisted.
This means your device is flagged by the Apple Developer Program and cannot be used or fully registered for a period of 14 to 30 days. Common reasons for this include signing up with a similar signing provider (e.g., Signulous). Devices can only be unblacklisted by re-registering them and waiting for the blacklist period to lift, which will make their UDID available for full registration again. Unfortunately, we cannot determine if your device is blacklisted until after 3 days of registration. You will receive an email regarding this issue and instructions on how to proceed.
How does instant delivery work?
The first 10 devices registered under our accounts are processed instantly, and we filter purchases accordingly.
How can I pay via other payment method?
Please create a support ticket in our Discord server, and we will check if we can accept your preferred payment method. We will provide you with a voucher that you can redeem on our website.
How does revoke protection work?
If any of our accounts get revoked, we will transfer your existing device to another account that we own. If you didn’t select this option, you’ll need to make a new purchase.